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Responsible Gaming
Gamble for entertainment
Gambling involves risk, and there is no guaranteed way to win. Games are based on chance, and past results do not predict future outcomes. A winning result does not mean that another win is due, while a losing result cannot be recovered by continuing to play. Treat any money used for gambling as an entertainment expense that may be lost.
Before you play, decide how much time and money you are comfortable spending. Only use money that is left after essential expenses such as rent or mortgage payments, food, utilities, transport, education and other financial commitments. Never use borrowed money, credit intended for necessities or money set aside for important household costs.
- Set a spending limit before starting and keep to it.
- Set a time limit and take regular breaks.
- Do not chase losses or increase stakes to try to recover money.
- Do not gamble when you are upset, stressed, tired or under the influence of alcohol or other substances.
- Keep gambling separate from essential household finances.
- Remember that gambling is not a reliable source of income.
- Avoid making decisions about gambling when experiencing financial or personal pressure.
A useful way to stay in control is to record your deposits, withdrawals, playing time and overall spending. Reviewing this information can help you understand your habits and identify changes early. If gambling is no longer enjoyable, or if you feel unable to stop, take a break and seek support.
Tools to help you stay in control
Account and gaming controls can help you manage your gambling. Depending on the options available to you, you may be able to request deposit limits, loss limits, session limits, time reminders, reality checks or a temporary break. These controls are designed to support your own plan and should be arranged before you begin playing.
Set limits in advance
Choose limits that reflect your personal budget, rather than an amount you hope to win. A limit should be low enough that reaching it will not affect your ability to pay for everyday needs. Do not set a limit with the intention of changing it later during a gaming session. If you reach a limit, stop playing and review your choices after you have had time away from the site.
Take a break or self-exclude
If you want to stop gambling for a period, you may request a temporary account break or self-exclusion where that option is available. Self-exclusion is a commitment not to access or use the gambling service for the selected period. During a self-exclusion period, do not attempt to open another account or use another person's account. Ask support about the available process and any conditions that apply.
Protect your account
Keep your login details private and do not allow another person to gamble through your account. Account sharing can make it harder to monitor your behaviour and may breach the applicable terms. If you believe another person has accessed your account, change your password and contact the site's support team through the available channel.
Controls may not take effect immediately in every situation. If you have requested a limit, break or self-exclusion, stop gambling while the request is being processed. Read the relevant information carefully so you understand how the control operates, when it starts and what happens when it ends.
Recognising signs of gambling harm
Gambling harm can affect finances, relationships, work, study, health and emotional wellbeing. It can develop gradually, and a person may not notice the change until problems have become serious. Consider whether any of the following signs apply to you or someone close to you:
- Spending more time or money gambling than planned.
- Thinking about gambling frequently or finding it difficult to concentrate on other activities.
- Trying to win back losses by placing larger or more frequent bets.
- Hiding gambling activity, deposits, losses or account statements from family or friends.
- Borrowing money, selling belongings or missing payments because of gambling.
- Feeling restless, irritable or anxious when trying to stop.
- Gambling to escape sadness, stress, loneliness or other difficult feelings.
- Arguing with people close to you about gambling.
- Neglecting work, study, health, family responsibilities or ordinary activities.
- Feeling regret, shame or distress after gambling, but continuing to play.
One or more of these signs may indicate that gambling is becoming harmful. You do not need to wait for a crisis before asking for help. Speaking openly with a trusted person can be an important first step. Consider taking a complete break from gambling, using available account controls and contacting a qualified gambling counsellor or support service in your state or territory.
If gambling has created financial pressure, consider speaking with a free financial counselling service before borrowing more money or making further deposits. A financial counsellor can help you understand your options. If you feel unsafe, overwhelmed or at immediate risk of harming yourself or another person, seek urgent help through local emergency services or a crisis support service.
Support for you and others
Support is available whether you gamble online, in person or through several forms of gambling. Gambling support services in Australia can provide confidential information, counselling and practical assistance. You can contact a service directly, ask a general practitioner for guidance or seek a referral through a community health provider. Support may be available by phone, online chat, video appointment or in person, depending on the service and your location.
You can also ask someone you trust to help you maintain your limits. This might include asking them to review your budget, support a break from gambling or help you access professional advice. Be honest about the amount of time and money involved. Accurate information makes it easier for others to provide useful support.
If you are concerned about someone else
Gambling harm can affect partners, family members, friends and colleagues. If you are concerned about another person, choose a calm time to talk without blame or judgement. Explain what you have noticed, listen to their response and encourage them to speak with a qualified support service. You cannot control another person's gambling, and you should protect your own finances, wellbeing and safety.
Our approach
Riches88 Casino aims to provide information and tools that support informed decisions about gambling. We may take steps to identify behaviour that appears risky, request information where appropriate, apply account restrictions or decline activity in accordance with applicable requirements and our terms. These measures are not a substitute for professional advice, and players remain responsible for using the available controls and seeking help when needed.
If you need help with a limit, break, self-exclusion request or account concern, use the support option available on the site. Do not provide sensitive personal information through an unverified channel. Before gambling, make sure you understand the applicable terms, eligibility requirements and responsible gaming information.
Responsible gaming is an ongoing choice. Set boundaries, take breaks, monitor your behaviour and ask for help early if gambling begins to affect your life. No win is worth financial hardship, damaged relationships or harm to your wellbeing.