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Riches88 Casino Terms & Conditions
1. General terms and acceptance
These Terms & Conditions form an agreement between you and the operator of Riches88 Casino. They apply to the website, your player account, games, promotions, payment features and any other services made available through the website. By accessing the website or using any service, you confirm that you have read, understood and accepted these terms, together with any additional rules displayed for particular games or promotions.
You must be legally entitled to use online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before registering or playing. If online gambling is not permitted where you are located, you must not use the website. Riches88 Casino may restrict access to the website or services in certain locations where required by law, regulation, technology or operational considerations.
You must be at least the legal gambling age that applies to you and must provide accurate information during registration. We may request information or documents to confirm your age, identity, location or payment ownership. Access to an account may be suspended while checks are completed. If the information supplied is false, incomplete or misleading, the account may be restricted or closed.
These terms may be updated from time to time. Changes may be made to reflect legal requirements, changes to the website, security needs or improvements to the services. The updated version will apply from the date it is published, unless a different date is stated. You should review the terms regularly. Continuing to use the website after an update means that you accept the revised terms.
Account responsibilities
- You may open and use only an account that belongs to you.
- You must keep your login details confidential and must not allow another person to use your account.
- You must notify Riches88 Casino promptly if you suspect that your account or login details have been accessed without permission.
- You must keep your personal, contact and payment information accurate and current.
- You must not use the website for unlawful activity, fraud, money laundering or any purpose that breaches these terms.
- You must not use automated tools, bots, software or other methods intended to interfere with normal website operation or game play.
2. Accounts, deposits and withdrawals
Only one player account may be used by each person unless an express exception is approved by Riches88 Casino. Duplicate, linked or misleading accounts may be reviewed and may be closed. Where an account is closed because of a breach of these terms, any decision about unsettled funds or transactions will be made in accordance with applicable law and the circumstances of the account.
Funds added to your account must come from a payment method that you are authorised to use. You must not deposit funds using another person's card, account or payment instrument without permission. Payment transactions may be subject to verification, processing rules, third-party terms and security checks. A deposit may be delayed, rejected or reversed where required for compliance, fraud prevention or technical reasons.
You should only deposit money that you can afford to lose. Deposits are intended for participation in the services and must not be used to conceal the source of funds or to move money between payment methods. Riches88 Casino may apply reasonable checks to understand transactions and may request supporting information before allowing further activity or processing a withdrawal.
Withdrawal requests are subject to account verification, payment checks, game rules and any applicable promotion conditions. The payment method used for a withdrawal may be limited by security, legal or operational requirements. Processing times can depend on the selected method, verification status, financial institutions and other factors. Any displayed minimums, maximums, fees or processing conditions will apply where shown on the website.
You are responsible for checking that account balances and transaction records are correct. If you notice an apparent error, contact the website through the available support channel as soon as reasonably possible. A technical or accounting error does not create an entitlement to funds that were credited incorrectly. Riches88 Casino may correct an error and may void affected transactions where permitted by law.
Suspension and closure
An account may be suspended, limited or closed where there is a suspected breach of these terms, a security concern, a responsible gambling concern, a legal or regulatory requirement, suspected fraud, unusual activity or a need to complete verification. During a review, some services may be unavailable. You must not attempt to create another account or bypass a restriction without permission.
3. Games, promotions and responsible gambling
Games are provided for entertainment and involve risk. Results are determined by the relevant game rules and, where applicable, random outcomes. You accept that wins are not guaranteed and that previous results do not predict future results. You must stop playing if you no longer feel in control of your activity or spending.
Individual games may have additional rules, including rules about stakes, game rounds, interruptions, technical errors and settlement. You should read those rules before playing. If a game is interrupted by a technical issue, the outcome may be reviewed and the relevant round may be settled or cancelled in accordance with the applicable rules and law.
Promotions, bonuses, tournaments and other offers may have separate terms. These terms may specify eligibility, activation requirements, qualifying activity, expiry dates, contribution rules, withdrawal conditions and other restrictions. You should review the applicable promotional terms before accepting an offer. If promotional terms conflict with these general terms, the promotional terms will apply to that offer to the extent of the conflict.
Offers are not automatically available to every player and may be changed, withdrawn or refused where permitted. A promotion must not be used abusively or in a way that attempts to obtain an unfair advantage. Riches88 Casino may cancel or adjust an offer where there is a technical error, suspected misuse, multiple-account activity or a breach of the relevant terms.
Responsible gambling
Riches88 Casino supports informed and responsible participation. Gambling should be treated as entertainment, not as a way to make money, solve financial problems or recover losses. Consider setting personal limits on time and spending before you play, and take regular breaks. Do not gamble when you are upset, under the influence of alcohol or other substances, or experiencing financial pressure.
- Use available deposit, loss, session or other account controls where offered.
- Request a temporary break or account restriction if you need time away from gambling.
- Do not chase losses or increase stakes to try to recover money.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
- Contact the available support team if you need information about responsible gambling tools or account restrictions.
4. Website use, liability and general provisions
You must use the website lawfully and respectfully. You must not copy, modify, distribute, reverse engineer or commercially exploit website content unless you have permission or the law allows it. Website names, designs, text, graphics, software and other materials may be protected by intellectual property rights. Nothing in these terms transfers ownership of those rights to you.
The website may contain links, tools or services provided by third parties. Those third parties may apply their own terms and privacy practices. Riches88 Casino is not responsible for content, availability, security or performance controlled by an independent third party, except to the extent responsibility cannot lawfully be excluded.
We aim to keep the website and services available, accurate and secure, but uninterrupted access cannot be guaranteed. The website may be unavailable because of maintenance, updates, network problems, device issues, payment service interruptions or events outside reasonable control. You are responsible for using a suitable device, connection and security software.
To the maximum extent permitted by applicable law, Riches88 Casino is not responsible for losses arising from your failure to protect account details, use of an incompatible device, interruption beyond reasonable control, unauthorised use caused by your actions or breach of these terms. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited.
If a provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with any applicable game, promotion and privacy information, represent the agreement governing your use of the website.
Questions, complaints or requests about these terms should be raised through the support options made available on the website. Please provide enough information for the matter to be reviewed, while avoiding the transmission of unnecessary sensitive information. Any dispute will be handled in accordance with applicable Australian law and any mandatory rights or dispute processes that apply to you.
